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By DK Holland in Communication Arts: Implementing systems thinking (the process of understanding how things influence one another within a whole) may be the answer to straightening out the tangled messes of human-constructed systems.
Maturana used the example of the shrew, a very common animal in central Europe. This animal, he explained, regularly repeats its path in its daily life. This said, if the shrew changes its path, it returns to its cave, and starts the path again. “First it is surprised, then it repeats the path, and then it invents a new one. Something similar also happens to humans. When there isn’t a routine we become disoriented, but, in the end, we are creative.”
Dr. Barbara Fredrickson, Kenan Distinguished Professor of Psychology at the University of North Carolina at Chapel Hill, discusses her new book, Positivity, that focuses on what positivity is and why it needs to be heartfelt to be effective.
Traditional social science tended to focus on negative emotions that are directly linked to urges to act — emotions necessary for human survival in crisis situations. Preserved through forces of natural selection, negative emotions help narrow our ideas about possible action, such as fight or flight. When danger looms, your cardiovascular system switches gears to redirect oxygenated blood to your large muscles so you'll be prepared to run. Your adrenal glands also release a surge of cortisol to mobilize more energy by increasing the glucose in your bloodstream. The urge to flee that comes with fear infuses your whole body.
When scientists tried to pinpoint specific actions with positive emotions, the urges were not nearly as specific as fight or flight. And the psychological changes with positive emotions were not as apparent as those linked to negative emotions. So "feeling good" came to mean "not feeling bad." And feeling bad was what needed monitoring.
Fredrickson's Broaden-and-Build theory, based on what she identifies as thought-action tendencies, represents a profound difference in how researchers today view emotions. Positive emotions broaden the momentary thought-action repertoire. By opening your heart and mind, positive emotions allow you to turn away from automatic (everyday) patterns of behavior and pursue novel, creative and often unscripted paths of thought and action.
When people are in a positive mode, they act more effectively in their lives. Typically, they are more creative, more motivated to act toward high performance and more helpful toward others. When they experience positive emotions, people are more alert and their cognitive ability is sharper. With this increased ability they are able to create more unusual and varied possibilities for action. Positive emotions broaden people's attention and their intellectual and social resources. When a person feels good about herself, she feels that she can take on the world and actually has more resources to do so.
In a 2005 article in American Psychologist, Fredrickson and Marcial Losada suggest that ratios of positive to negative emotions above about 3-to-1 and below about 11-to-1 are what humans need to flourish. In separate research studies — Fredrickson on positive emotions and Losada on characteristics of high-performing business teams — each found a 3.0 tipping-point.
Ratios for people who were languishing were below 3-to-1. For the vast majority of people studied, positivity ratios hovered around 2-to-1. Most moments were positive but this didn't seem to be enough to seed flourishing.
John Gottman, a leading expert on the science of marriage, found similar data in his Family Research Lab at the University of Washington. Among flourishing marriages, positivity ratios were about 5-to-1. Languishing and failed marriages had ratios lower than 1-to-1. Gottman identifies disgust and contempt as the most corrosive emotions in a marital relationship. However, an atmosphere where needs can be communicated honestly promotes marital success. For example, guilt derived from viewing actions as improper or immoral is more tolerable than shame derived from a sense of diminished self-worth.
Losada's mathematical model predicts that the positive affect will begin to decay at or above 11.6-to-1. Looking at Gottman's data on predicting successful marriages, Fredrickson and Losada suggest that some degree of appropriate negativity promotes flourishing. They also cite examples where insincere verbal and non-verbal expressions of emotion (false smiles, patronizing) have detrimental consequences generally recognized as negativity.
Fredrickson writes,
“Whether we seek it or not, negativity has a way of finding us. Even when we jump our highest, we most often find ourselves closer to the floor than to the ceiling in the gymnasium of life.
"As is true in many realms of life, more is not always better. Problems may well occur with too much positivity. Yet I see a more useful lesson hidden in the upper limit to flourishing: negativity is also a necessary ingredient in the recipe for a flourishing life."
For individuals: Thriving comes from positive affect, so spend time in environments promoting a 3:1 positivity ratio. Put yourself in places that make you feel good; minimize toxic places.
For spouses and partners: Thriving marriages may require even more positive exchanges. Expect to give 5:1; hope to get 5:1. Keep negativity appropriate by focusing on behavior (conditional strokes). Stay away from the most corrosive expressions (negative unconditional strokes).
For families, groups and teams: Human flourishing in large scales (families, groups, teams) emulates the structure and process observed at lower scales (individuals). Help your family, colleagues and clients focus on what is positive (what works) and positive outcomes (how together you want life to be), and create experiences with positivity ratios of 3:1 to 11:1. Avoid toxic experiences of shame, contempt and disgust. Add ongoing feedback processes to your shared experiences. See Stretch your performance with Plus-Delta.
Fredrickson challenges us to choose hope over fear. To be open, be curious, be appreciative, be kind and above all, be real.
What gives you more joy? What makes you come alive?
Positivity Self Test — Where do you stand today? How do you measure up with respect to positivity? Take the online test to estimate your current positivity ratio.
positivityratio.com — Barbara Fredrickson's Positivity book site
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